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John Piper
Technology, hardware, and capital can be copied easily. What can’t be copied easily is the culture and human capacity that create those in the first place — and does so in a way that engages not just functionally with people but also emotionally, so that people want what your organization offers. Effectiveness, in work and life, is thus more and more about the intangibles because effectiveness comes from people first, not things. Things are replicable; people aren’t.
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